RETURNS AND REFUNDS
How It Works
Be assured that you can buy with confidence at
Ivy, Twig & Twine!
Here is what to do in case you’ve changed your mind about a purchase or are dissatisfied with a product...
RETURNS, EXCHANGES & REFUNDS:
Items can be exchanged or refunded within 30 days with proof of purchase.
ITEMS FROM OUR:
“VINTAGE, FOUND, COLLECTIBLES & ANTIQUES”
Collection can be returned for store credit only.
HOLIDAY ITEMS:
Items can be taken on a 24 hour approval (in store purchases only) and must be returned with in 24 hours. RETURNS, EXCHANGES OR REFUNDS must be with in 10 DAYS BEFORE THE HOLIDAY, Items returned after the 10 days before a Holiday or after the Holiday may be exchanged for store credit only.
ITEMS THAT ARE:
Custom Orders, Monogrammed, MARKED "Final Sale" or "As Is" are NON RETURNABLE, NON EXCHANGEABLE & NON REFUNDABLE. If you have any questions or concerns don’t hesitate to contact us today!
Ivy, Twig & Twine
Napa Valley
888.997.4969... info@ivytwigandtwine.com
606 Main St.
Napa, CA. 94559

CONTACT US
We're here to make your design dreams come true
707.363.9399 ... info@ivytwigandtwine.com
... Napa Valley ...
Ivy, Twig & Twine
606 Main Street
Napa Ca. 94559