RETURNS AND REFUNDS

How It Works

Be assured that you can buy with confidence at

Ivy, Twig & Twine! 

Here is what to do in case you’ve changed your mind about a purchase or are dissatisfied with a product...

RETURNS, EXCHANGES & REFUNDS:

 Items can be exchanged or refunded within 30 days with proof of purchase. 

ITEMS FROM OUR:

 “VINTAGE, FOUND, COLLECTIBLES & ANTIQUES”

Collection can be returned for store credit only.
HOLIDAY ITEMS: 

Items can be taken on a 24 hour approval (in store purchases only) and must be returned with in 24 hours. RETURNS, EXCHANGES OR REFUNDS must be with in 10 DAYS BEFORE THE HOLIDAY,  Items returned after the 10 days before a Holiday or after the Holiday may be exchanged for store credit only.

ITEMS THAT ARE:

 Custom Orders, Monogrammed, MARKED "Final Sale" or "As Is" are NON RETURNABLE, NON EXCHANGEABLE & NON REFUNDABLE. If you have any questions or concerns don’t hesitate to contact us today! 

Ivy, Twig & Twine 

Napa Valley

888.997.4969...  info@ivytwigandtwine.com

606 Main St.

Napa, CA. 94559

Returns and Refunds

CONTACT US

We're here to make your design dreams come true

707.363.9399 ... info@ivytwigandtwine.com

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... Napa Valley ...

Ivy, Twig & Twine

606 Main Street

Napa Ca. 94559